LenderGuard™

Our enhanced multi-level review system and quality control feature clears every report through three stages of quality control before the final product is delivered to our client for submission. This multi-level approach to quality control has significantly improved the quality of reports and decreased the amount of underwriter conditions by more than 72%.

1. Once the appraisal is uploaded in our secure portal by the Appraiser, the Review Department is flagged to begin the review process within 30 minutes of upload. The first Reviewer then manually checks the report against our NASN requirements for any errors that may need to be revisited by the Appraiser.
2. Reports are then checked against specific lender requirements. Requirements are monitored by the Director of Operations on a regular basis making sure they are always up to date and relevant to each lenders specification. Lender requirements are submitted to the appraiser at the time of accepting the order so they are aware of all expectations up front.
   
3. Finally, the report is submitted to a Chief Review Appraiser for final review. Specifics such as net and gross adjustments, comments pertaining to property amenities, FHA guidelines, UAD criteria and lender requirements are reviewed by this team. Revision requests are then filtered to the assigned appraiser instructing them of items which may need clarification. The review department collectively works together with the Appraiser to get these items fixed quickly so as not to hold up the completion of the final report to be submitted to the lender.